Terms of service

Terms of Service

1. Overview

This website, Redora, is operated by Patriot Supply LLC, a Wyoming limited liability company ("we", "us", "our"). By visiting our store or buying from us, you agree to these Terms & Conditions, together with our Privacy Policy, Shipping Policy and Refund Policy. If you do not agree, please do not use this website.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order. You agree to provide accurate and complete information when you order.

3. Products and wellness disclaimer

Redora products are personal wellness devices. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease. Results vary from person to person and are not guaranteed. Always read the user manual before use. Consult a doctor before use if you are pregnant or nursing, photosensitive, take medication that increases light sensitivity, have an implanted medical device (such as a pacemaker), or have any medical condition. Do not look directly into the LEDs. Stop using the device if you experience discomfort.

We try to display product details, images and colors as accurately as possible, but small differences may occur. Product sizes and specifications are approximate.

4. Prices and payment

Prices are shown in US dollars unless otherwise stated and may change without notice. We may refuse or cancel any order, for example in case of a pricing error, suspected fraud or stock issues. If we cancel an order after payment, we will refund you in full. Taxes, duties and shipping costs are explained at checkout and in our Shipping Policy.

5. Discount codes and offers

Discount codes are valid only while active, cannot be exchanged for cash and, unless stated otherwise, cannot be combined with other offers. Limited-time offers may end or change without notice.

6. Shipping, returns and warranty

Delivery, returns, refunds and warranty are covered by our Shipping Policy and Refund Policy, which form part of these Terms.

7. Optional add-ons

Package Protection covers replacement of orders that are lost, stolen or damaged in transit, as described in our Shipping Policy. The 3-Year Extended Warranty extends the standard 1-year limited warranty as described in our Refund Policy.

8. Use of this website

You agree not to use this website for any unlawful purpose, to interfere with its security or operation, or to copy its content for commercial use without our permission. All text, images, logos and designs on this website belong to us or our licensors.

9. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential damages arising from the use of our products or this website. Our total liability for any claim relating to a product is limited to the amount you paid for that product. Nothing in these Terms limits any rights you have under consumer protection laws that cannot be excluded.

10. Third-party services

Payments, shipping and some website features are provided by third parties, such as Shopify and payment processors. Their own terms and privacy policies apply to their services.

11. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law rules, except where the law of your country of residence requires otherwise.