Redora is operated by Patriot Supply LLC ("we", "us", "our"). This Privacy Policy explains what personal information we collect when you visit our store or buy from us, how we use it, and the choices you have. Our store is powered by Shopify.
Information we collect
- Contact and order details: name, email, phone number, billing and shipping address, and the products you order.
- Payment information: payments are processed securely by Shopify and our payment providers. We do not store your full card details.
- Communications: messages you send us, for example support emails.
- Device and usage information: IP address, browser and device type, pages viewed and how you interact with the store, collected through cookies and similar technologies.
- Marketing preferences: if you sign up for emails, for example through our pop-up or newsletter form.
How we use your information
- To process, ship and deliver your orders, and to handle returns and warranty claims.
- To send order confirmations, shipping updates and customer support replies.
- To send marketing emails, such as offers, new products and cart reminders, if you have signed up. You can unsubscribe at any time using the link in any email.
- To show relevant ads and measure how our store and advertising perform.
- To prevent fraud and keep our store secure.
- To comply with legal obligations.
Who we share it with
We share personal information only as needed to run our store, with:
- Shopify, which hosts our store and processes payments;
- payment processors, shipping carriers and our fulfillment partners, who need your name and address to deliver your order;
- email, analytics and advertising service providers (for example Meta or Google), where you have allowed this through cookie settings or applicable law;
- authorities, when required by law.
We do not sell your personal information for money.
Cookies
We use cookies to keep your cart working, remember your preferences, understand how visitors use the store and support advertising. You can control cookies in your browser settings and, where available, through our cookie banner.
International transfers
We ship worldwide and work with providers in different countries, so your information may be processed outside the country where you live, including in the United States. Where required, we rely on recognized safeguards such as standard contractual clauses.
How long we keep it
We keep order information for as long as needed to fulfil orders, handle returns and warranty claims, and meet legal, tax and accounting requirements. Marketing data is kept until you unsubscribe.
Your rights
Depending on where you live (for example under the GDPR in the EU/UK or state laws such as the CCPA in California), you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to opt out of targeted advertising. To make a request, email us. We may need to verify your identity. You also have the right to complain to your local data protection authority.
Children
Our store is not intended for anyone under 18, and we do not knowingly collect information from children.
Security
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure.
Changes
We may update this policy from time to time. The latest version will always be on this page.
Contact
Patriot Supply LLC (Redora)
30 N Gould St, Ste R, Sheridan, WY 82801, United States
Email: realredora@gmail.com